Frequently Asked Questions
What is Himalayan Shilajit?
Himalayan Shilajit is a 100% natural, mineral-rich resin sourced from high-altitude rocks in the Himalayas. It contains fulvic acid, humic acid, and 85+ bioactive minerals, known for boosting energy, immunity, and overall vitality.
Is your Shilajit tested for purity?
Yes! Every batch is third-party lab tested for heavy metals, microbes, and fulvic acid content. We provide certificates of analysis (COAs) with all wholesale orders.
How should I store Shilajit resin?
Keep in a cool, dry place (away from sunlight). Resin lasts 2+ years, powder 18 months if sealed properly.
What’s your minimum order quantity (MOQ)?
Our standard MOQ is 10 kg/lbs for bulk orders. Private label and custom formulations may have higher MOQs—contact us for details.
Can I request a sample before bulk ordering?
Yes, samples are available for qualified B2B buyers. Shipping costs apply for international buyers.
How are products shipped internationally?
We ship globally via DHL, FedEx, or air cargo and other global logistics providers with proper export documentation. Buyers handle customs clearance and import duties.
How do I track my order?
You’ll receive a tracking number via email once your order ships.
What Payment Methods Are Accepted?
We accept Bank transfer, wire transfers, PayPal, and letters of credit(L/C) for international orders.
Do I need an account to place an order or send enquiry?
No! you don’t need an account to place order or send enquiry, Just simply review our product details thoroughly and then goto Send Enquiry Page and fill the form as per your need. As soon as we receive your quote, we will get back to you shortly.
How Can I Cancel Or Change My Order?
What’s your return policy?
We accept returns only for defective/damaged products (reported within 7 days). See our full Return & Refund Policy.
Do you offer private label?
Absolutely! We provide white-label and custom-branded Products with your logo and packaging. Ask about our GMP-certified manufacturing options.
Are there discounts for large orders?
Yes! We offer tiered pricing for bulk purchases. Send Enquiry or Email us for a custom quote.
Who should I contact if I have any queries?
Most of the frequently asked questions are answered here. But if your question isn’t answered here, please feel free to contact us directly via contact@brandsredchain.com OR fill the form in Contact Page